FAQs & Shipping
How long will I need to wait for my order to arrive?
We are working around the clock to get orders dispatched as quickly as possible. Due to the influx of orders currently we are unable to meet the same day dispatch service that we usually provide. Please bear with us. Postage times can vary depending on where in the world you are. In the UK we use Royal Mail's 48 hour service. Deliveries to Canada and USA usually take 3-5 working days If you are based in USA or Canada and would rather place your order in US$ then please head to www.bibado.co - our online store for North America. Delivery to the EU and other International countries can take longer, with Australia and New Zealand sometimes taking up to 4 weeks.
Which countries do you deliver to?
We deliver our Bibado products to most countries. The only countries we don't currently deliver to are: China, Hong Kong, India, Malaysia, South Africa and UAE. For more information, please contact: email@example.com
Can I return it if I'm not happy?
Absolutely! We hope you love your Bibado products, and that they make your daily life easier...but if that's not the case, you can return for any reason within 30 days of purchasing for a full refund.
Does the Bibado Coverall fit all highchairs?
Yes. It fits most prams and table-ends too! We've tested it on dozens and our customers have on hundreds more. We haven't come across a highchair it doesn't fit, yet! If you're struggling, though, please reach out to our team by email or on social media at any time - we'd be more than happy to help.
Is the Bibado Coverall machine washable?
Yes. Wash at 40 degrees. An occasional cycle at 60 to remove particularly stubborn stains won't do any harm, though.
Can the Bibado Coverall go in the tumble dryer?
Yes - on a low heat.
Have your products been safety tested?
Yes - to the highest International standards. All of our products are fully safety tested to the appropriate standards. For detailed information on the tests an individual product has been certified against, please contact firstname.lastname@example.org
What fabric is the Bibado Coverall made from?
The Bibado Coverall is made from Polyester with a PU coating. It is entirely free from BPA, Phthalates and PVC and has been tested to the highest international safety standards. If you would like more detail on this, please contact email@example.com and we'd be happy to help.
What is a weaning warranty?
Your Bibado Coverall Weaning Bib is designed to last throughout your little ones weaning journey - from their first bites through to messy play and painting adventures. Lovingly crafted with durable easy-wipe 100% waterproof and stain-resistant fabric, if your Bibado Coverall Weaning Bib develops any faults through normal use within 2 years of purchase then we will offer a like-for-like replacement. If the design you ordered is no longer available, then we will offer you a choice from the range we have available at the time of the replacement being issued.
To request a replacement, please email firstname.lastname@example.org with your original order number, photos of the fault, and the product label so that we can investigate the issue and strive to prevent similar problems arising in the future. This is a new policy brought into effect on 10th June 2021 which applies only to Bibado Coveralls bought on or after that date.
How do you do Bibado?
Join us @bibado